Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-and-repair-fort-collins-co.ecojohns.com (hereafter referred to as “Water Damage And Repair Fort Collins CO,” “we,” or “our”). We prioritize the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to external links, third-party applications, or services accessed from our website, which have their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy applies when:

  • You use any of our applications or services as an authorized user.
  • You visit and interact with our websites, including linked pages within this privacy statement.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information and financial records associated with our services or products.
  • Purchase Information: Items you have purchased from us, along with any associated order details and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our applications.
  • Location Data: Geolocation data provided by your browser or device when interacting with our websites or services.
  • Feedback: Any comments, reviews, or responses you submit to us, including contact forms and surveys.
  • Social Media Information: Details obtained through social media platforms when users interact with our content on these sites.
  • Product Information: Data related to products you view, purchase, or interact with on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies such as cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

We utilize cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as user authentication and session management.
  • Preference Cookies: Remember user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Collect data about visitors’ interactions with our sites to improve content and performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary or relevant for the purposes collected, which may include:

  • Fulfilling transactions and providing services requested by users.
  • Complying with legal obligations, resolving disputes, and enforcing our policies.
  • Maintaining secure and reliable systems.
  • Improving our products, applications, and user experiences.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the information provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of rights related to your data.

To exercise these rights or file appeals/complaints, please reach out to our privacy team using the contact details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: